Complaints Policy

Complaints and feedback

Feedback and complaints about any element of our customer service, delivery, packaging, products and marketing can be forwarded to us via our Live Chat, WhatsApp or email address below:  

hello@sons.co.uk

 

Partner Pharmacy

Suggestions and complaints about our dispensing, labelling or prescribing should be directed to our Partner Pharmacy and independent prescribers: 

The Independent Pharmacy is owned and operated by ABSM Healthcare Ltd(Company Reg. 8515600)

14 - 16 Dixon Road,

Brislington,

Bristol, BS4 5QW

support@theindependentpharmacy.co.uk

Superintendent Pharmacist: Andy Boysan (2047716)


Unresolved pharmacy complaints can be referred to:

The General Pharmaceutical Council

1 Lambeth High Street

London SE1 7JN

Telephone: 020 7572 2322

https://www.pharmacyregulation.org/