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Delivery & Returns

Free Delivery on all orders over £40

We ship using Royal Mail's Standard 3-5 working days delivery service for free on orders over £40, with a £2.99 fee on orders below this. Royal Mail delivers Monday to Saturday.

Please note: Your order will be shipped and delivered within the specified timeframe unless further action is required such as a follow up from the Customer Success team. Before this point, the order will still be classed as ‘pending’.

Where do you ship?

We currently ship to the United Kingdom and Ireland.


We understand that there may, on occasion, be times where you wish to return an order that you have received from us. We aim to make the returns process as easy as possible for our customers.

For Non-Medicinal Products, like our shampoo for example, these must be in the original packaging and unopened, in a condition fit for resale.  If the product being returned does not meet these conditions, we will be unable to offer a refund.

For Medicines/Prescription products, unfortunately we are unable to offer a refund as these are pharmaceutical products and by law, they must be used or destroyed once dispatched from the pharmacy.

For full details please see our Terms & Conditions

Your Account

Sons is a subscription service and your next order will generate automatically. Alternatively you can now log-in to your account on our website to manage your subscriptions, with helpful information such as when your next order will arrive and how to change plans. Log-in here.

For additional help with your subscription or any other enquiries – please email