Delivery & Returns

Free Delivery on all orders

We ship using Royal Mail's Standard 3-5 days delivery service for free. Royal Mail delivers Monday to Saturday.

For international orders (including Ireland), lead times can be within 5-10 working days from order.

We also offer a 48 hour tracked delivery service for £1.70.


We understand that there may, on occasion, be times where you wish to return an order that you have received from us. We aim to make the returns process as easy as possible for our customers.

For Non-Medicinal Products, like our shampoo for example, these must be in the original packaging and unopened, in a condition fit for resale.  If the product being returned does not meet these conditions, we will be unable to offer a refund.

For Medicines/Prescription products, unfortunately we are unable to offer a refund as these are pharmaceutical products and by law, they must be used or destroyed once dispatched from the pharmacy.

For full details please see our Terms & Conditons