You’ll receive free delivery on any order over £40. We ship using Royal Mail's Standard 3-5 days delivery service (Monday to Saturday).
For orders under £40 we charge a £2.99 fee. We also offer a 48-hour tracked Express delivery service for £3.99.
We’ll let you know when your order has been despatched by email and SMS. You’ll also receive a Royal Mail tracking link to follow your order.
Your order will be shipped and delivered as above unless further action is required relating to your order, such as a follow up from our Customer Success team. We’ll be in touch if there is a delay.
Returns
Changed your mind? Please contact our Customer Success team via hello@sons.co.uk to discuss your returns. Please note:
1. non-medicinal products must be returned in the original packaging and unopened to qualify for a refund.
2. medicinal/prescription products cannot be returned for safety reasons (and by law). Unfortunately, we are unable to offer refunds for these products. The products must be used or destroyed. You can take them to a local pharmacy who can dispose of them for you.
For full details please see our Terms & Conditions.